About etech
About etech
Blog Article
Etech’s world facilities – Onshore, Nearshore, and Offshore, contain the abilities to personalize the solution that ideal suit all of your current desires. With Etech’s worldwide outreach, Etech is often accessible to aid your clients and deliver steady Excellent activities.
a gaggle of devoted leaders inside the Get hold of Centre industry who're passionate about creating a outstanding variance for our
About us Etech delivers upcoming-technology BPO remedies. a world minority-owned small business, Etech has designed and trademarked how to show your details into strategic insights. Leveraging the power of artificial plus human intelligence Etech boosts training and coaching to deal with critical behaviors making improved purchaser experiences and shareholder price. Etech launched in 2003 with only 400 staff and just one Get hold of Middle in Nacogdoches, Texas.
Etech etech is undoubtedly an omnichannel shopper engagement answers provider for many of the environment’s major and many revered brands. The knowledge Etech has gained across an array of organization verticals enables us to continuously produce Remarkable, own shopper activities.
find out more everyday living At Etech Etech believes in Doing the job difficult and participating in tough and strives to create workforce experience empowered and self-confident in The work They're executing.
At QEval, we’re focused on helping Get hold of facilities strengthen their effectiveness as a result of apparent, actionable insights. Our efficiency analytics studies offer you a comprehensive breakdown of agent actions, customer interactions, and operational bottlenecks, so you can also make informed choices that bring about measurable advancements. With QEval, you don’t just get stories—you have the applications and recommendations to act on them.
Etech’s ground breaking technologies solutions and skilled leaders realize your online business desires and recognize the strategic insights your brand has to push outcomes.
✅ surprising Positive aspects outside of compliance Don't miss out on this chance to transform your Get hold of Heart functions! plan a meeting with our experts:
Metrics like cope with time, CSAT scores, resolution costs, and actionable insights are crucial to results in 2024. absent are the days of focusing solely on contact volume. Now, it’s about digging into the caliber of Each and every conversation and driving actual effects. prepared to take your simply call Heart general performance to the subsequent degree? Enroll at QEval University and ???? Listen to Shawndra’s comprehensive insight in this article: #QEvalUniversity #PerformanceMetrics #CustomerExperience #AgentPerformance #CXLeadership
irrespective of whether it’s minimizing contact situations, improving agent efficiency, or enhancing the general client knowledge, our answers are crafted to drive precise effects. prepared to see how QEval will make a change in the operations? Call us these days To find out more. Get in touch with Us: #QEvalPerformance #AgentOptimization #ContactCenterSuccess #OperationalEfficiency
The mix of treatment, belief and Vitality introduced towards the organization is exactly what tends to make the society at Etech special. Our CEO regularly states, “If we handle our folks, the quantities will handle on their own.”
Enhancing your Make contact with Heart’s general performance doesn’t must be complex. With QEval College, you’ll get use of crucial applications and schooling that supply precise, measurable enhancements in agent effectiveness.
Meet Malisha, a shining star on our customer care workforce! From tackling tasks to making the most of fun group things to do, Malisha is aware how to keep the equilibrium concerning do the job and Enjoy. Her positive Mind-set and crew spirit make her a joy to operate with.
a gaggle of devoted leaders within the Call Centre sector who are passionate about earning a impressive difference for our
Here's only a few critical characteristics of what we provide: ✅ in depth insights into agent overall performance through thorough analytics
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